Shipping Policy

Thank you for shopping with us!

We are committed to delivering your order safely and efficiently anywhere in South Africa.

Delivery Areas

We currently ship nationwide to all provinces and major cities within South Africa.

Processing Time

• Orders are processed within 1–3 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery takes 7–14 business days from the date your order is dispatched.

• Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or peak shopping periods.

Shipping Confirmation

Once your order has been dispatched, you will receive a confirmation email or SMS with tracking details (where available).

Delivery Delays

While we strive to meet the estimated delivery timeframe, unexpected delays may occur. We appreciate your patience and will keep you informed if there are any significant delays.

Incorrect Shipping Information

Please ensure that your delivery address and contact details are correct before completing your order. We cannot be held responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Lost Parcels

If your order arrives damaged or has not been delivered within the expected timeframe, please contact our customer support within 7 days of the expected delivery date so we can investigate and assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.